For Australian gaming venues

Compliance evidence,
captured from the floor.

Floor activity becomes reviewable evidence, then board-ready reporting — without rebuilding the story when an inspector asks.

Want a guided look first? Request demo portal access →
The Proof

One click. Inspector-ready.

The Audit Pack assembles 22 sections of compliance evidence — every incident, welfare check, CDD record, SMR, training certificate, and shift log over the last 90 days — into a single PDF. Inspector arrives, you tap export, you hand them the pack. Hours of club-manager time back, every time versus the multi-hour rebuild the manual self-audit takes when the evidence has to be reassembled from scratch.

Audit Pack — March 202622 sections · 90 days
Incident Register · 47 entries
Welfare Checks · 64 entries
CDD Records · 12 entries
SMR Pipeline · 0 open · 4 submitted
Training Certificates · 18 staff
RGO Coverage Log · 87 shifts
+ 16 more sections
See how the platform works →
Full compliance scope

Six areas. One platform.

Most compliance software covers one of these. Venue Axis covers all six.

  • Incident register
  • AML / CTF
  • Harm minimisation
  • FRT + self-exclusion
  • Governance + board pack
  • CL1002 Audit Pack
See how the field compares →
Pricing

One product. Priced per EGM.

Venue Axis Full — floor app, GM Desktop, CEO portal, AML/CTF, FRT, audit pack, board pack. Priced fairly to your venue size.

Venue Axis Full · 50 EGMsExample
$609/month
or $6,211.80 / year — effective $517.65 / month (save 15%)
No software setup fee. CMS/FRT integrations available — talk to us.
  • Everything: Floor PWA, GM Desktop, CEO portal
  • AML/CTF, FRT integration, audit pack, board pack
  • AI compliance helper, voice-to-draft incidents
  • eKYC allowance scaled to venue size
  • Sub-AML clubs: Venue Axis Register+ at $99/mo in year one, $129/mo after
Calculate your price →

Capture once on the floor.
Prove it whenever you're asked.

For Australian gaming venues

Compliance evidence,
captured from the floor.

Floor activity becomes reviewable evidence, then board-ready reporting — without rebuilding the story when an inspector asks.

Review Queue · Decision Register · Evidence Bundle · Board Pack

Or take the readiness check

Want a guided look first? Request demo portal access

15min
to onboard
Self-serve. No wait list.
1tap
to inspector pack
90 days of evidence, ready to hand over
3
portals, one record
Floor staff · Gaming Manager · Board
Compliance Overview5 JUNE 2026
Compliance Status
AML / CTF ProgrammeCOMPLIANT
Incident Register4 TODAY
RGO Presence1 GAP
Welfare Checks2 CLEAR
Self-Exclusion1 MATCH RESOLVED
$5k CDD Capture0 PENDING
SMR Pipeline0 OPEN
FRT Alerts0 PENDING
Today's Activity
10:41Incident logged — patron distress, M14. Severity: medium. Photo attached.
10:14SE match found — refuse entry created. GM notified.
09:52Welfare check — medium concern. Break suggested, help info given.
09:15$5k CDD triggered — Patron #0391, $5,240 cumulative. ID verified.
08:30Visibility ping confirmed — RGO on floor, Zone A.
Floor activity captured

Staff record welfare checks, incidents, and follow-ups while the work is happening.

Manager review in one place

Managers review, assign, and close the loop from a single queue.

Evidence packs when asked

Export a clear evidence trail when the board, auditor, or inspector needs the story.

One platform. Three portals.

Each role gets the screen built for them.

Floor staff get the phone app for what happens on the floor. The Gaming Manager gets the desktop console for everything AML, training, and reporting. The board gets a clean read-only view they can open without learning another tool. All three see the same record — nobody does double-entry.

For floor staff

Floor app

The app your RGOs and duty managers use on their phones during the shift. Welfare check, incident, self-exclusion, $5k ID-check, RGO check-in, voice-to-draft narratives — every compliance task is one tap. No paper, no separate forms, no training day.

  • RGO check-ins, welfare checks, incident logging
  • Self-exclusion match → refuse-entry, automatically linked
  • $5k ID-check workflow built into cash-out
  • Speak the incident, the system drafts the entry
For the Gaming Manager

Manager dashboard

The console for the Gaming Manager and Compliance Officer. Your AML/CTF program, risk assessment, ID checks, suspicious activity reports, threshold reports, training records, and the inspector pack — all in one place, all kept current with the AUSTRAC reforms taking effect 31 March 2026.

  • Your AML/CTF program — drafted, reviewed, kept current
  • $5k ID checks and ongoing patron risk monitoring
  • Suspicious-activity and threshold reporting with co-sign
  • One-click inspector pack — every record an inspector might ask for
For the CEO and board

Board view

A clean read-only view for directors who need to see the venue is on top of compliance — without learning a new dashboard. Traffic-light status, monthly trends, open items, the live governance register, and a board pack PDF that drops into the agenda. The board's non-delegable AML responsibility, made simple to evidence.

  • Read-only by design — directors can't break anything
  • COI register with the 21-day disclosure clock baked in (Accountability Code cl.8(2)(a))
  • Member-information snapshot deadline tracker (cl.9(1)(a) — 4 months after FY end)
  • Director / secretary / manager training currency (Reg Part 6 cl.26–28)
  • Append-only decision register — every management decision time-stamped with rationale
  • Monthly board pack PDF, scheduled and emailed
  • One-page summary you can hand the chair
When the inspector arrives

One tap. They're holding the pack.

The inspector pack pulls together every record an inspector might ask for — incidents, welfare checks, ID checks, SMRs, FRT alerts, training records, signage attestations — for the last 90 days. Without Venue Axis, that pack is a multi-hour rebuild every time someone asks — chasing evidence across email, drives, and staff memory. With Venue Axis it's a single tap, because the record's already there. Hours of club-manager time back, every time. You don't export anything. You don't chase paperwork. You hand them the pack.

Audit Pack — Inspector preset15 sections · 90 days
Incident Register
Welfare Check Log
CDD / KYC Records
TTR History
Self-Exclusion Register
FRT Alert Log
Refuse Entry Log
Inspector Visit Records
Staff Training Records
Visibility Ping Log
Obligations Status
GPOM Status
Monthly Register Reviews
Records Retention Policy
Signage Attestations
Generate packReady
What you ship to the board

Four artefacts. One record.

The Review Queue, Governance Exposure, Evidence Bundle, and Board Pack are all produced from the same operational records. No double-entry. No retro-fit.

Review Queue4 open
SevItemSourceDue
HIGHWelfare check · 90-min threshold reachedFloordue today
MEDCDD verification · $5k cash transactionFloorin 2d
LOWSign-in register · monthly reviewGMin 6d
HIGHFRT match · confidence 78% · resolvedFloor
Governance ExposureCEO portal
Board attention
3
Overdue actions
1
Evidence overdue
0
Decisions this month
7
Training expired
2
COI review due
0
Evidence BundleDecision #4218
ScopeDecision-linked · 90-day window
Source records14 linked
ApprovalsCO + Director · 2026-04-22
Hashsha256 · 7f4a…91c2
decision.pdf
rationale.md
source-records.zip
Board Pack — April 2026Section 04 of 12
AML / CTF status
100% programme controls in date
  • 0 SMRs overdue · 4 submitted YTD
  • Sanctions screening: every CDD record
  • Threshold-rationale on 9 of 10 anomaly rules
CEO commentary · accepted
“AML programme remained fully compliant through Q4. The single open anomaly-rule rationale is documented and assigned to the Compliance Officer for closure by 30 May.”
AML / CTF

The AUSTRAC reform is what we built first.

Everything AUSTRAC will ask to see, kept in one place: your venue risk assessment, your AML controls in your wording, every governance sign-off, the reviewer roster, the full review history, and the reform-transition checklist. The optional AI gap-check reads your controls and tells you where they fall short of AUSTRAC guidance — in plain English, with citations. The AI never invents a rule number.

AML/CTF Programme — Current6 sign-offs · review due 12 Jul
Venue Risk Assessment
AML Controls (your wording)
Governance Sign-offs
Reviewer Roster
Review History
Reform-Transition Checklist
SMR Pipeline · 4-stage co-sign
Compliance Officer Designation
Customer Due Diligence
Independent Review Schedule
Run AI gap-checkReady
AI, where it actually helps

Seven small AI features.
All optional. All cost-capped.

We don't do free-floating chatbots — they age badly and staff stop trusting them. AI shows up only inside specific workflows where you can verify what it produced. Off by default. $20/month cap by default. Patron names and IDs never reach the model. (One documented exception covers AI-assisted migration — see /ai for the carve-out.)

On the floorVOICE

Speak the incident

The RGO speaks for thirty seconds. The system drafts the incident narrative. Staff reviews and submits. Six log entries take less time than typing one.

Need help mid-shift

Ask “how do I…”

"How do I respond to a self-exclusion match?" Plain-English answers from your obligation library — with citations back to the source rules.

Onboarding

Auto-fill from your existing docs

Upload a GPOM, staff roster, or AFSS. The system extracts review dates, expiry dates, staff details — saving hours of typing.

Ad-hoc reporting

Ask your data a question

"Show me patrons with three or more $5k checks this month." "Which staff have expired RCG?" Plain English in, your data out.

Board

Board pack commentary

Drafts the executive narrative for each section of the monthly board pack — incident trends, AML status, FRT accuracy. CEO reviews and edits before sending.

FeedbackVOICE

Smart feedback triage

Staff log feedback by voice or text. The system sorts it — bug, request, support question — so nothing important gets buried.

AML/CTF

Gap-check your AML program

Reads your AML controls and tells you where they fall short of AUSTRAC guidance, in plain English. The AI never invents a rule number.

Guidance built into every screen

Your staff don't need to memorise the rulebook.

Plain-English guidance shows up where staff need it — on the screen, in the moment, in the field. So a brand-new RGO can handle a self-exclusion match correctly on their first shift.

Every screen
Knows where you are
Every screen carries a clear label and a one-line hint. Staff never wonder “what does this button do?”
High-stakes screens
Warnings before the click
On the screens that matter — tipping-off rules, suspicious activity, legal boundaries — the system reminds staff of the rule before they act, not after.
Common confusions
Plain-English corrections
Where rules are easy to misread — “75% confidence means 1 in 4 false matches”, “a clear self-exclusion check doesn't mean the patron isn't excluded” — the system surfaces the truth in context.
Every field
Help on hover
Every field on every form has a plain-English explanation — why it exists, what the regulator expects, what a good entry looks like.
Full compliance scope
Incident registerAML / CTFHarm minimisationFRT + self-exclusionGovernance + board packCL1002 Audit Pack
See how the field compares →
Transparent Pricing

Register+ from $99/month in year one.
Move to Full when you need more.

Lite covers clubs under the AUSTRAC threshold. Full adds live floor capture, governance workflow, and board-ready evidence. Pricing scales by EGM count — smaller clubs are not priced like major groups. Month-to-month, self-serve, calculator on the pricing page.

Capture once on the floor.
Prove it whenever you're asked.