L&GNSW Codes & Guidelines

RCG certification — all gaming staff

NSW · Liquor & Gaming NSWDoes (enforced)

Every person employed in a gaming area must hold a current Responsible Conduct of Gambling (RCG) certificate issued by an L&GNSW-approved provider. Certificates require renewal; the venue's training policy sets the renewal interval.

Working draft, not legal advice

The plain-English summary above is drafted by Venue Axis as a navigation aid. The citation is the authoritative source — treat it as the definitive reference. For a legal interpretation of this obligation in your venue's context, talk to your counsel.

Operational metadata

How this obligation operates.

Citation
Gaming Machines Act 2001 (NSW), s.168 and s.36; L&GNSW Responsible Conduct of Gambling (RCG) training requirements
Read on legislation.nsw.gov.au →
Frequency
Annual
Binds
venue, gm, rgo
Strategic tier
Does (enforced)
Venue Axis gates a downstream platform action on this obligation being current — e.g. an attestation must exist before a CEO can proceed, or an EGM cannot operate during statutory shutdown.
Consequence of breach

What can go wrong.

Fine; potential suspension of gaming licence conditions.

Consequences are summarised from the underlying legislation. Specific penalties depend on the breach pattern, prior history, and the regulator's enforcement posture. Talk to a liquor and gaming lawyer for a definitive view of your venue's exposure.

Related obligations

Other items in L&GNSW Codes & Guidelines.

Does (enforced)

Advanced RCG certification — gaming managers

Gaming managers and designated duty managers are expected to hold the Advanced RCG qualification in addition to the standard RCG. The Advanc

Does (enforced)

RSA certification — alcohol-serving staff

Under the Liquor Act 2007 (NSW), any person who sells, supplies, or serves alcohol must hold a current Responsible Service of Alcohol (RSA)

Tracks

Mandatory harm minimisation display

NSW venues must display prescribed responsible gambling information (including problem gambling helpline details and responsible gambling br

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